Vonage Sucks, part uno

Slashdot | Ahead of IPO, Vonage Faces User Complaints

Carl Bialik from WSJ writes “Internet phone-service provider Vonage (whose planned IPO was mentioned on Slashdot last week) is confronting complaints of poor sound quality, dropped calls and other glitches, the Wall Street Journal reports. From the article: ‘Customers who try to leave are complaining of bureaucratic hassles and snafus, particularly when they seek to switch services and take their numbers with them. Ironically, Vonage has long complained that local phone giants drag their feet in releasing the phone numbers of customers who want to leave.'”

About Kevin

Kevin Jarnot is a technologist who lives just South of Boston, MA. He is currently employed as Chief Technology Officer at DebtX, a financial services technology company based in Boston.
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