PC Reliability and Service

Posted on July 20, 2004 by Kevin

Interesting survey results from PC World:

Compaq (sold by Hewlett-Packard)

  • Satisfaction with reliability: Poor
  • Satisfaction with service: Poor

    Dell

  • Satisfaction with reliability: Good
  • Satisfaction with service: Fair

    EMachines (sold by Gateway)

  • Satisfaction with reliability: Fair
  • Satisfaction with service: Fair

    Gateway

  • Satisfaction with reliability: Fair
  • Satisfaction with service: Fair

    Hewlett-Packard

  • Satisfaction with reliability: Poor
  • Satisfaction with service: Poor

    IBM

  • Satisfaction with reliability: Fair
  • Satisfaction with service: Fair

    Sony

  • Satisfaction with reliability: Good
  • Satisfaction with service: Fair

    Independent Stores

  • Satisfaction with reliability: Fair
  • Satisfaction with service: Good

    • About Kevin

    Kevin Jarnot is a technologist who lives just South of Boston, MA. He is currently employed as Chief Technology Officer at DebtX, a financial services technology company based in Boston.
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